You need to have an active @bilgi.edu.tr email account and a network password (password) in order to access BİLGİ SIS / BİLGİ Learn/ Zoom /Office 365 etc. If you do not know your email and pass please contact your faculty secretary. If you forgot your password: Make sure HR has your valid phone number Type "bilgipass" and send the message to 2322 with the password you received ,change your password on SIS web page.

Testing Home Internet Speed

If you are experiencing slow performance with your home internet, you can check the upload and download speeds by running Speed Test

The ideal numbers are:

For email and general browsing: a speed of 10 to 12 Mbps up/down is adequate

For streaming: an up/down speed of 20 Mbps or higher is recommended

If your speeds are inadequate, contact your Internet Service Provider.

Tips for Poor WiFi Performance

• Limit the number of connected devices
• Move devices closer to your Wireless Router
• Adjust the wireless signal/li>
• If wireless internet performance is weak, try connecting an ethernet cable between your computer and your home router./li>

On campus connection

BİLGİ Secure – WiFi

For our instructors; BilgiSecure wireless network service is provided with high capacity and security certificate and can be accessed via BİLGİ e-mail account and password.

For any questions on BİLGİ Secure :

Thelpdesk@bilgi.edu.tr +90 212 311 66 66

The recommended configurations for hardware will last approximately 30-36 months.

Middle- to higher-end technology is recommended in anticipation of the use of resource-intensive applications, especially at home.

A high-end technology may be useful for longer period of time.

Check that your web browser is capable of accessing BİLGİ Learn (Moodle) and SIS.

• Download the latest version of  Microsoft Office 365.
• Keep your systems up to date;

Windows 10 operating system updates

Mac operating system updates

Android operating system updates

IOS updates

• Protect your computer from cyber threats with antivirus software; view other tips for securing your device.

If you don't have an antivirus program in your computer you can download one of the programs below.

• Avast Antivirus
• Kaspersky Antivirus/

• Review your Homepage to make sure that your courses showing on the page
• Make sure to check tool guides to learn how to add materials to your course sites to start teaching.

You can take the online Moodle training course if you like. To do so please sign up for the course by sending an email to lms.support@bilgi.edu.tr address.

In order to access BİLGİ Learn, you need:

• A computer with Internet Access
• A browser with cookies, JavaScript, and Java enabled
• İstanbul Bilgi University email address
• An active İstanbul Bilgi University Network ID and password

Moodle is compatible with any standards compliant web browser. We regularly test Moodle with the following browsers:

Desktop:

• Chrome
• Firefox
• Safari
• Edge

Safari 7 and below has known compatibility issues with Moodle 3.10.

Mobile:

• MobileSafari
• Google Chrome

For the best experience and optimum security, we recommend that you keep your browser up to date. https://www.whatsmybrowser.org/